Since 1997

Placement Agencies & CCR&Rs

Provider Placement Agencies & CCR&Rs – Simplifying
Subsidy & Quality Oversight

Managing Subsidy, Quality, and Compliance at Scale

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Simplify ProviderManagementAutomate Referrals &PlacementsReal-Time Availability &WaitlistsEasy Subsidy &Reimbursement TrackingEnsure Quality &ComplianceEngage Parents &ProvidersManage referrals, subsidies,and compliance easilyMatch families withproviders instantlyShare live updates andautomate follow-upsAutomate paymentsand financial trackingMonitor licensing,training, and childprogressShare updates, resources,and alerts effortlesslyIntegrated Case & FamilyManagementSecure, Program-ReadyInteroperabilityCentralized platform forcoordinated care delivery.Integrates securely withessential state systems.

Family Day Care (FDC) Agencies and Child Care Resource & Referral (CCR&R) organizations play a critical role in managing subsidy distribution, quality oversight, and family access to child care services. Their geographic reach spans multiple communities, serving a diverse range of centers and home providers, making efficient coordination a necessity.

iCare helps agencies streamline provider payments, manage vouchers, ensure compliance, and improve service quality—all in one platform.

Your Challenges & iCare’s Solutions

Complex Financial Models – AP & AR Accounting Simplified

The Challenge

  • FDC Agencies manage Accounts Payable (AP) to home providers and Accounts Receivable (AR) from subsidies—balancing subsidy reimbursements and provider payments is time-consuming.
  • CCR&Rs handle AP for child care centers but do not interact with home providers directly, requiring separate financial workflows.
  • Manual processing of vouchers increases administrative work and errors.
  • Managing payments across different geographic locations adds complexity to financial oversight.

The Outcome You Need

  • Automated AP & AR workflows that eliminate manual tracking.
  • Accurate, real-time tracking of subsidy funds and provider payments.
  • Seamless voucher processing to minimize delays and errors.
  • Regionalized financial reporting to account for differences across locations.

How iCare Delivers

  • Automated provider payment tracking for both FDC & CCR&R agencies.
  • Full integration of subsidy reimbursements & provider invoices into a single system.
  • Custom financial reports to analyze fund allocation and disbursement trends across multiple locations.

Voucher Management – Efficient & Error-Free

The Challenge

  • Processing thousands of family vouchers manually is prone to delays and errors.
  • Voucher tracking requires real-time monitoring of eligibility, usage, and expiration dates.
  • Mismanagement of vouchers can lead to overpayment, underpayment, or compliance issues.
  • Managing vouchers across multiple regions requires centralized yet flexible administration.

The Outcome You Need

  • Seamless digital tracking of family vouchers with auto-verification of eligibility.
  • Automated expiration alerts to prevent disruptions in care.
  • Real-time reconciliation between voucher allocations and actual service usage.
  • Multi-region management tools to oversee voucher distribution efficiently.

How iCare Delivers

  • Automated voucher application processing with eligibility tracking.
  • Real-time balance monitoring to prevent overspending or loss of funds.
  • Instant subsidy calculations that adjust for absences, attendance changes, and rate variations across service areas.

Quality Oversight & Compliance Monitoring

The Challenge

  • Agencies are responsible for ensuring compliance and quality assurance across multiple centers and home providers.
  • Tracking licensing, certifications, and provider performance manually is inefficient.
  • Lack of real-time data on child progress, safety incidents, and provider adherence to standards.
  • Managing quality assurance for providers spread across different cities and counties requires scalable solutions.

The Outcome You Need

  • Continuous monitoring of provider quality and compliance.
  • Faster response times for inspections and licensing audits.
  • Better insights into child outcomes, safety, and provider effectiveness.
  • Scalable compliance tracking for agencies covering wide geographic areas.

How iCare Delivers

  • Automated compliance tracking for licensing, health, and safety regulations.
  • Performance scorecards & reports to evaluate provider adherence to quality benchmarks.
  • Real-time dashboards for tracking child progress, safety incidents, and compliance history across all locations.

Secure Attendance & Subsidy Verification

The Challenge

  • Attendance fraud and inaccurate tracking can lead to compliance violations and funding loss.
  • Lack of authentication measures for check-in/out increases security risks.
  • Agencies must provide audit-ready reports for funding verification.
  • Ensuring secure tracking across a geographically distributed provider network is challenging.

The Outcome You Need

  • Secure, verifiable attendance tracking that meets subsidy guidelines.
  • Instant audit reports to prove compliance.
  • Automated subsidy reconciliation to prevent errors.
  • Multi-location attendance monitoring for transparency and accuracy.

How iCare Delivers

  • Secure digital check-in/out with PIN or biometric authentication.
  • GPS-enabled attendance tracking to verify location accuracy.
  • Instant subsidy validation reports to meet funding requirements.

Purpose-Built for Public Program Success

iCare Software supports critical programs, including the Child Care Information System and the Family Care Community Partnership (FCCP).

Our all-in-one platform simplifies provider management, case coordination, and subsidy tracking.

Agencies gain secure, mobile-first tools with multilingual access to engage families effectively.
Integrated analytics drive equity, accountability, and performance improvement.
With seamless system integration, iCare ensures compliance and operational efficiency at scale.

Future-Proof Your Agency Operations with iCare

Agencies need a scalable, secure, and fully integrated solution to handle subsidy management, provider payments, and compliance tracking.

#1 AWS Cloud Hosting

Fast, secure, and scalable.

Privacy & Security

Full data encryption and role-based access controls.

Custom Reporting & Integrations

Connect seamlessly with subsidy platforms and accounting software.

Real-Time Audit Trails

Maintain full transparency for funding agencies.

Multi-location management tools

to accommodate providers across broad geographic regions.

Expert Support – We’re With You Every Step of the Way

We don’t just provide software—we offer full support to ensure a smooth transition and long-term success.

Personalized Onboarding & Migration

Quick setup and training.

Live Chat, Email, & Phone Support

Instant expert assistance.

Technical & Admin Support

Helping parents, staff, and admins navigate smoothly.

Custom Reports & Data Insights

Need a custom report? We’ll build it for you—fast.